Returns are accepted within 30 days of the shipment date. If the mistake was ours, we will take care of your return shipping costs. If there was no mistake on our part, there will be a 15% re-stocking fee.
Shipping and handling charges are non-refundable. If you need to return an item, please notify us via email with your order and payment info and most importantly, please indicate the reason for the return. You may want to insure your return as we cannot be responsible for lost or misdirected returns.
Prior to returning the item, you will receive our return form via email. This must be printed, filled out and accompany the returned item.
If you paid for your order by credit card, a credit will be issued and will appear on your billing statement. Please allow 4 weeks for this credit to appear.
Soupys Performance LLC
8075 80th Ave
Zeeland, MI 49464