Terms & Conditions

By clicking on any item and or making a purchase at the site you indicate that you
accept the terms and condition’s of this site www.soupysperformance.com .
If you do not accept the terms and conditions below please leave the site.

All images and content such as text or images are copyrighted by www.soupysperformance.com and may not be copied and used on any other site or in any other media without written permission by www.soupysperformance.com .

The prices indicated on the site are in United States Dollars, other currencies are estimates using currency conversions. Please note that there may be fluctuations in actual price due to currency conversion at the time of processing the payment. This fluctuation may result in a higher or lower end price depending on payment processing.

Shipping and packaging costs are non-refundable as these are third party costs.

If you receive the wrong item from us we will replace or refund the item without extra charge. In the unlikely event that we send you the wrong kit, please contact us, we will provide our return form. Return the item to us and we will exchange the item or refund the payment once we have received your return in accordance to our terms. Pack well to ensure items do not get damaged or get lost during the delivery. We recommend that returns are sent “Signed For” mail to avoid that parcels go missing. We are not responsible for lost mail.

If you receive a damaged shipment, inspect the items immediately, and report it to the carrier.
The carrier is responsible for damages to the parcel. We recommend that you ask for a written confirmation from the carrier immediately regarding the damage, and if possible take pictures.
We pack all items well and it is extremely unlikely that your items will get damaged during shipment.

All items sold are new and unused. Items can be returned within 30 days, if the item is significantly different than the description provided by www.soupysperformance.com . All returned items must be in the same condition as when sent by www.soupysperformance.com, new, unused, clean and complete. Please contact www.soupysperformance.com for our return form prior to returning any items. We strive to provide an accurate and correct description of the items sold.

Important: If you read this and believe you have received the wrong items, please read the installation instructions. Lowering links are longer than the standard suspension links they replace. If after reading the installation instructions you still believe incorrect items were sent, contact us, we will resolve any issue.

Note for overseas purchases and purchases outside the United States, custom charges may apply.
Any custom charges, tarriffs, tax etc is to be payable by the buyer. Please check with the customs in your country.

Use of lowering links upon public highways. www.soupysperformance.com offers lowering links and lowering kits for “Racing and Show use Only”. What does this mean? Due to different legislation in various countries for road vehicle’s, it is the buyers responsibility to ensure that fitting lowering links on your vehicle is legal in your country. The products that we offer are of the highest quality and are as strong or stronger than the standard items they replace. We recommend that you check with the vehicle inspection authorities in your country (if any) that lowering links are approved for road use. Following these steps you can be sure that you and your bike stays within the law regarding the suspension lowering. www.soupysperformance.com is not liable for any direct or indirect additional compensation for bike, rider, passenger, third party vehicle or person or pet if you are involved in any accident during dis-assembly, installation, riding on road, off-road or on track as we cannot control that the kits are installed correctly and used as intended.

The lowering links can be installed using normal hand tools. If you doubt that you can do the job correctly after reading the installation instruction, we recommend that you contact a local motorcycle garage or vehicle technician. A professional motorcycle technician should be able to install a lowering kit in less than and hour, depending on the application.

If you have any questions please contact us.

Best Regards and have fun riding!